Meeting Did Not Record | Community
Skip to main content
Newcomer
January 16, 2025
Question

Meeting Did Not Record

  • January 16, 2025
  • 1 reply
  • 0 views

Hi - I preset a meeting to record in the cloud.  The meeting presenters did a test run and it recorded. However, when the time came later for the presentation, it did not record.  Has anyone experienced this? Is there anything I can do?

1 reply

Community Super Champion | Customer
January 16, 2025

Hi @JNov ,

It is very rare, but within the millions of Zoom meetings, sometimes a server can fail and a recording cannot be made.  If so, there is not much that can be done.  However, in many cases, it can be due to somebody stopping the recording by accident, which is why I always have a record automatically, and if it is a priority, I will have a machine in the meeting to just do a local recording, too.
I hope that helps

John