SAVED MEETINGS MISSING and ZERO HELP!

[isaatisa]

Apparently I can't get a live person to help. My personal and work meetings SAVED are now missing and I NEED HELP. Does anyone have any  suggestions to get help? Those videos include my father, who has passed away and I MUST get them back!!!

[colegs]

@isaatisa - Are you missing meetings or recordings?  I am assuming that you are talking about your recordings, since you are referencing a video of your dad.  Please verify you still have a license associated to your account as the recordings are only allowed for licensed users.  If you remove a license from your user account, the recordings are saved for 30 days in the trash and can be recovered if you reassign the license to the user.  If you do not reassign the license to the user, the recordings are permanently deleted.