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Martina3
Newcomer
Newcomer

‎2025-03-13 05:10 AM

We have a Workplace Pro license and have to log in repeatedly, even though we are admin users, and it only works byresetting the password. Does anyone have the same problem and a solution for this?

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ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2025-03-14 05:54 AM

hi @Martina3 

The Zoom app will you remember when you login

the zoom web app uses cookies to remember you.
Are you using the same device? - connecting from a number of devices? - Are you trying the password?

You say you have a workplace pro and you are all admin users. You have just one licence for each user?

all the best

John

https://www.youtube.com/@boomwithlordzoom

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