cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login

Martina3
Newcomer
Newcomer

‎2025-03-13 05:10 AM

We have a Workplace Pro license and have to log in repeatedly, even though we are admin users, and it only works byresetting the password. Does anyone have the same problem and a solution for this?

Topics:
0 Likes
1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2025-03-14 05:54 AM

hi @Martina3 

The Zoom app will you remember when you login

the zoom web app uses cookies to remember you.
Are you using the same device? - connecting from a number of devices? - Are you trying the password?

You say you have a workplace pro and you are all admin users. You have just one licence for each user?

all the best

John

https://www.youtube.com/@boomwithlordzoom

0 Likes