Locked By Admin- No other accounts on my account | Community
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I
Newcomer
indiabrown
Newcomer
February 23, 2023
Question

Locked By Admin- No other accounts on my account

  • February 23, 2023
  • 1 reply
  • 0 views

Hey everyone,

 

I'm trying to remove the password setting on my account but it's saying 'locked by admin'.... I'm the only one on the account.

Attaching two photos for reference.

Thank you so much.

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 23, 2023

    Hi there,

     

    Please login as the Owner of the account to unlock this setting. Do you have a different owner account ?

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    I
    Newcomer
    indiabrownAuthor
    Newcomer
    February 23, 2023

    Hi,

    Thanks so much for getting back to me.

    I am logged in as the owner :(. No other accounts.

    I
    Newcomer
    indiabrownAuthor
    Newcomer
    February 23, 2023

    Thank you. Is this a licensed account ?


    It was. I upgraded for 2 months but I went back to the basic plan.

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