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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Location of Virtual Background files

Peter18
Newcomer
Newcomer

I can't find the location on my desktop where my virtual backgrounds are stored. Can you help? Thanks.

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Peter18 ! Zoom doesn't necessarily store virtual backgrounds on your device. Did you add your own virtual background or were you using one of the default virtual backgrounds? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Peter18
Newcomer
Newcomer

It's my own virtual background. I can see it on the Zoom desktop, but not find its location on my PC.

I am in the same position. What I would LIKE to do is not to delete the surplus but rather to move the surplus to another folder - but first I have to find where they are stored <grin>

(My basic problem is that one night I went crazy and imported quite a lot (e.g. > 50) backgrounds but now they're interfering with the ones I use all the time!)