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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Linux: Proper GUI only displayed after restarting Zoom

appalloosa-cob
Explorer
Explorer

I am running Zoom Linux version 5.8.0 on Ubuntu 18.04.

When I start Zoom I am often getting a broken GUI: The upcoming meetings / calendar widget is missing on the home window and the chat window only shows the participants list on a white background, but no chat. I often have to restart Zoom several times before I am getting a proper GUI.

This bug appeared with version 5.8.0. I completely reinstalled Zoom (including deleting the user data), but that did not fix the problem.

4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @appalloosa-cob 

 

I'd suggest trying to submit a report in the in-app Report a Problem form - and include the log file and system information button.

 

Rupert_0-1633209008528.png

 

 

 

skotos
Explorer
Explorer

This is an issue that I'm experiencing too.  I've attached some screenshots to this reply. I am running 5.8.0 (16) on gentoo linux. @appalloosa-cob - Have you submitted a ticket for this?

Yes, I submitted a ticket. The ticket number is #12518692, but I do not know how it can be viewed by other people. It might be good if you submit one yourself so they know it's not just me.

11234567890-
Newcomer
Newcomer

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