cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Restart to share

shawn_martin
Newcomer
Newcomer

Hello - 

I'm using an iPad as a controller and an Intel Nuc i7 running Windows 11 to manage a Room. I'm using a Logitech Screen Share to make an in-room PC shareable.

I ran into a new error message today, but was unable to record it verbatim. 

When I tapped "Share Content", the touch panel displayed an error something along the lines of:

unable to share, try restarting your computer

 

After I restarted my Nuc, everything came back up and I was able to share as expected. 

 

Has this happened to anyone else?

 

Thanks,

Shawn

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Are you able to reproduce the issue?

 

I have not had any issues with other Zoom-certified HDMI capture devices (have not used Logitech's) - even if there is an issue detecting the capture card, Zoom will typically present wireless sharing options without a selection for HDMI. If you are able to reproduce this, please send a snapshot!

This was the first time I've seen this error, and honestly, I hope I never do again.  

If it does happen, I will absolutely come back to this thread.

Thanks!