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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Issue with Meeting Join Timeout – Unable to Join Meeting

surajkumarsingh
Newcomer
Newcomer

I had successfully configured all settings, and the Zoom meeting functionality was operational for the past few months. However, over the course of the last few days, I've encountered persistent issues with joining Zoom meetings.
The error message displayed is as follows:

 

 

 

Method: 'join'
Status: false
Result: null
Error Message: 'Fail to join the meeting.'
Error Code: 1

 

 

 




My current Web SDK version is 2.6, which is the last version supporting the API key. I've followed the necessary steps to ensure the proper setup, including the required API key. Despite this, I'm still unable to successfully join meetings.

I kindly request your assistance in investigating this matter at your earliest convenience. Your insights and guidance would be greatly appreciated in resolving this issue promptly.

Thank you for your attention to this matter.

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