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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Language comes in a strange code

anniesong
Newcomer
Newcomer

‎2023-10-25 05:08 AM

Whenever I have zoom meetings, the names of some of our audiences are 'broken'. Most of them come in Korean names, and I thought that it could be a language error, but there are others whose Korean names still show very well in the zoom meetings. I'm wondering what the issue is? This gets problematic because we take their attendance with the meeting report we get after the meeting, but with their names unknown there is no way to do so.

 

This issue has only happened after an update was done by Zoom recently.

Is there any way to fix this?

 

Thank you!

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-01-22 10:49 AM

Hi @anniesong thank you for posting for the first time and welcome to the Zoom Community!

 

This issue was scheduled to be resolved in the Web release on October 30, 2023. Can you please update your Zoom app to the latest version to correct this error? Let me know if that helps!

 

Zoom meeting participant names displaying incorrect characters and symbols issue


Carla (she/her/hers)
Zoom Community Team
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