cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Issue when using a green screen with virtual backgrounds

Nessa_A
Newcomer
Newcomer

I am trying to use a green screen with a virtual background, but it is not rendering properly. When I select the "I have a green screen" it is showing only a silhouette of me embedded in the background. I am unable to select the color option as shown in your tutorial. I only get a question mark, but no option to select the correct green color. When I deselect the "I have a green screen" checkbox, I can see myself, but not fully rendered, no earrings, etc. Looks very weird.

 

 
0 REPLIES 0