cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Issue when using a green screen with virtual backgrounds

Nessa_A
Newcomer
Newcomer

‎2024-06-30 04:51 AM

I am trying to use a green screen with a virtual background, but it is not rendering properly. When I select the "I have a green screen" it is showing only a silhouette of me embedded in the background. I am unable to select the color option as shown in your tutorial. I only get a question mark, but no option to select the correct green color. When I deselect the "I have a green screen" checkbox, I can see myself, but not fully rendered, no earrings, etc. Looks very weird.

 

 
Topics:
0 REPLIES 0