Issue when using a green screen with virtual backg...

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I am trying to use a green screen with a virtual background, but it is not rendering properly. When I select the "I have a green screen" it is showing only a silhouette of me embedded in the background. I am unable to select the color option as shown in your tutorial. I only get a question mark, but no option to select the correct green color. When I deselect the "I have a green screen" checkbox, I can see myself, but not fully rendered, no earrings, etc. Looks very weird.

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