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I recently removed fathom from zoom and missing functionality

JBar
Newcomer
Newcomer

I recently removed fathom from zoom and now all of my virtual backgrounds are gone and I no longer have the advanced functionality to share screen and video - I would appreciate any assistance or guidance. And I can no longer logon unless I logon from the browser for workspace

 

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @JBar ,

I can not see why that would happen, but in the zoom.us settings you can turn off backgrounds, and so I hope you can go there an turn them back on.
Look in account management - advanced settings and make sure everything is turned on
all the best

 

John