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Zoom AI Companion2021-09-15 09:26 AM
2021-09-15 10:38 AM
Hello @Supeeda
A Pro account alone does not provide access to HD. Please see:
https://support.zoom.us/hc/en-us/articles/207347086-Group-HD
Rupert
2021-09-17 07:44 AM
I checked. I don't know happen. I use 3 pro licensed. so it not work video res 640x340 . I pay for HD but I have Low quality
2021-09-17 09:00 AM
Try contacting Support and asking for HD to enabled on your account. It needs to be enabled by special-request. On a Pro account you should be able to get HD-720
Please see: https://youtu.be/nN_KdQ4i3K8?t=6166
Hope this helps.
Rupert