Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-07-18 11:54 AM - edited 2023-07-18 11:54 AM
Whenever I join a call, it shows my full name. I do not want it to display my surname. I have already edited my profile and there is nothing in the surname field. Regardless, it shows my full name whenever I enter a new call. I really want to change this for privacy reasons, but there does not seem to be a clear way to do this as whenever I look for a way it suggests doing something I have already done. Is anybody able to help me out please? It does not seem possible to contact anyone at Zoom.
2023-07-18 01:17 PM
Hi, @j34oi2h3502349y. Check out this post from @CarlaA:
2023-07-19 10:39 AM
Hello, Thanks for your response. I have followed these steps, but unfortunately it still puts me as my full name when I enter the call. When I accept the invite it does ask for my first name and surname and there is no option to not complete these, so I wonder whether that is related. Is there a way around this? Maybe that is not the issue, but in any case unfortunately your suggestion does not seem to resolve this issue.
2023-07-19 12:38 PM
Hi, @j34oi2h3502349y.
So if you're having to supply your first and last names, then apparently you are registering for a meeting or webinar. With registration, the name provided with the registration becomes the display name in the session.
Your default display name is used if you are provided a Join link to the meeting that does not require re registration.