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How can i mute the meeting in order to answer a Teams call?

Vickiathome
Newcomer
Newcomer

While i am attending a zoom webinar or meeting i frequently receive Teams phone calls. Since i've only got the one headset for all my audio, is there a way to mute the meeting temporarily, so i can take the phone call, then get back to the meeting? currently i find myself actually LEAVING the meetings to deal with the phones, and a dislike that solution!

 

Thanks in advance for your help~

                vicki!

4 REPLIES 4

mike-antonelli
Newcomer
Newcomer

I've found the easiest way to do this is to select the up-arrow on "Audio Settings" in the bottom left on the toolbar, and choose "Leave computer audio", then when you're done with the Teams call, click "Join Audio" again.

Don't know what platform you're using but there's no "join audio" on Android. If you disconnect audio, you're done. You have to leave and rejoin to get audio back.

RanD1
Newcomer
Newcomer

Same issue:

If I'm attending a webinar, I may get a phone call I need to answer. I would like to temporary mute the webinar, and then unmute.

I do not want to leave the webinar, nor to change zoom audio setting, just a quick mute button

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there, 

Apologies for the inconvenience and late response! 

Unfortunately, there's no way to directly "mute" the sound coming from Zoom itself. In this case, you may need to mute your PC or device's audio and use a separate phone or external device for speaking. If you'd like to see this functionality in the future, we encourage you to submit feedback.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?