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2023-10-31 08:11 AM
I have a Windows 11 laptop. When I join a meeting via web browser, everything works fine. I hear the sound through the speakers and when I plug in wired headphones to the headphone jack, the sound comes through the headphones.
When I use the zoom app. the sound won't come through the headphones. It comes through the speakers fine, but when I plug the headphones in, the sound still comes through the speakers. Does anyone know how to fix this? I have already uninstalled and reinstalled zoom.
2023-10-31 08:57 AM
Can you please try to manually select the headphones as your mic and speaker?
You can do this via Settings->Audio or by clicking the up-caret next to your mute button (bottom of Zoom window) when in a call:
Please ensure that your headphones are manually selected as speaker (and most likely mic as well, if these have an integrated microphone).
2024-07-20 12:17 PM
Thank you, that fixed it for me.
This was making me crazy.