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Zoom AI Companion2022-02-02 10:51 AM
Wondering if anyone can help. When I start or join a meeting, I have no camera option available. Does anyone know how to resolve that? I access Zoom via Citrix.
2022-05-12 12:58 PM
Hi! @AWM123 , Apologies for the late reply! Please refer to the following article and let me know if this helps resolve the issue at hand: https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working.
If you continue to experience these issues, please provide a screenshot of what you are currently seeing. Thank you!
Moderator
Zoom Community Team
2024-07-17 11:34 PM
I have the same problem. The reply is no help. How can I access my camera icon?
2024-07-19 10:35 AM
Hi @johnhowkins,
Can you try uninstalling Zoom, rebooting your device, and then reinstalling the latest version of Zoom? Please also provide us with the device type you are currently on.
2024-07-20 07:31 AM
If you are using the VDI version of Zoom I would recommend contacting your IT administrator for assistance.