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Zoom AI Companion2024-10-27 11:23 PM - edited 2024-10-27 11:25 PM
hi
I am currently a "PRO" user since we have a small team and happy since many months with the paid plan.
I would like to use the Full HD features of my high-spec PC from your Business plan HOWEVER, that plan requires 10x seats which we don't really need as we have a small team so it would be a waste of €uros.
Though i'd like to test/use the FULL HD features.
I want to make a request to enable FULL HD 1920x 1080 on PRO accounts as well without having to upgrade 10x seats for the Business plan. Maybe for a small price increase? Why don't you give the option "normal" 1280 and "full" 1920 for i don't know 5€ more or something?
We don't really need ALL the functionalities of the Business plan for now.
I've already expressed my wish of using FULL HD a few times and i find it limiting being locked at 1280x720 resolution.
I am a big fan of Zoom and would love to level up to the max my PC can do. Feels like driving a Ferrari on a country road.
thanks,
Gabrio
ROCK SEO
2024-10-28 10:18 AM
Hello,
Currently, I am not aware of anything in the works to provide Full HD access for accounts that are not Business+ accounts. I do believe that your request is good, and the next steps would be to submit a feature enhancement.
Anyone with a Zoom account can submit a Feature Request to our Product Team, please visit Sending feedback to Zoom Please follow us at http://blog.zoom.us and our release notes https://support.zoom.us/hc/en-us/sections/201214205-Release-Notes for new product and feature announcements.
If you are a user on a Premier/Premier+ account, you should have access to submit Feature Requests on the community page here: https://community.zoom.com/t5/Zoom-Feature-Requests/idb-p/ZoomFeatureRequests
If you are on an account that has a Customer Success Manager (CSM) then have your Zoom company admin reach out to your Zoom CSM who can submit a Feature Request on your behalf.
So, depending on your account there are a few ways to submit Feature Requests to Zoom to improve and enhance our product.
I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.
Thank you,
Jake
2024-10-28 10:40 AM
Thank you. I will do that