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Feedback to Zoom for FULL HD Videos on the PRO

rockseo
Explorer
Explorer

hi

 

I am currently a "PRO" user since we have a small team and happy since many months with the paid plan.

 

I would like to use the Full HD features of my high-spec PC from your Business plan HOWEVER, that plan requires 10x seats which we don't really need as we have a small team so it would be a waste of €uros.

Though i'd like to test/use the FULL HD features.

 

I want to make a request to enable FULL HD 1920x 1080 on PRO accounts as well without having to upgrade 10x seats for the Business plan. Maybe for a small price increase? Why don't you give the option "normal" 1280 and "full" 1920 for i don't know 5€ more or something?

 

We don't really need ALL the functionalities of the Business plan for now.

 

I've already expressed my wish of using FULL HD a few times and i find it limiting being locked at 1280x720 resolution.

 

I am a big fan of Zoom and would love to level up to the max my PC can do. Feels like driving a Ferrari on a country road.

 

thanks,

Gabrio
ROCK SEO

2 REPLIES 2

jdott16
Community Champion | Employee
Community Champion | Employee

Hello,

 

Currently, I am not aware of anything in the works to provide Full HD access for accounts that are not Business+ accounts. I do believe that your request is good, and the next steps would be to submit a feature enhancement.

 

Anyone with a Zoom account can submit a Feature Request to our Product Team, please visit Sending feedback to Zoom Please follow us at http://blog.zoom.us and our release notes https://support.zoom.us/hc/en-us/sections/201214205-Release-Notes for new product and feature announcements.

 

If you are a user on a Premier/Premier+ account, you should have access to submit Feature Requests on the community page here: https://community.zoom.com/t5/Zoom-Feature-Requests/idb-p/ZoomFeatureRequests 

If you are on an account that has a Customer Success Manager (CSM) then have your Zoom company admin reach out to your Zoom CSM who can submit a Feature Request on your behalf.

 

So, depending on your account there are a few ways to submit Feature Requests to Zoom to improve and enhance our product. 

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

 

nunopires
Explorer
Explorer

Thank you. I will do that