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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Duplicate Video Boxes while Screensharing

tvaillant
Newcomer
Newcomer

I'm having an issue that when I share my screen, participants' screens automatically go full screen and they can see the videos on the side, but they can also see my view of the participants that are still on my screen. On every other device I use, participants cannot see the video boxes of themselves on my desktop and it's very distracting for them. I log into the account on my wifes laptop and there is no issue when I'm on hers, so I don't think it's a zoom setting since the settings are the same when logged in. We both have macbook air laptops, except mine is newer. Could this be a system setting?

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