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Dual Monitor option

kenarcia
Explorer
Explorer

Hello. I work for a corporation. Every time it installs a Zoom update, I need to change two things...1. I need to change the display to HD Quality and 2. Dual Monitors needs to be turned on. 

Today, after installing a new version, i turned on the HD Quality but the "dual monitors" is no longer in the same place (Settings, General). Was it moved? When I do a search for "dual monitors" in Settings, it does not show where to turn it on. 

 

I use Zoom daily and need it to work with both my monitors. 

 

Thanks, 

Ken 

1 ACCEPTED SOLUTION

While the option to turn it on did disappear, I was pleasantly surprised that when I opened Zoom, it automatically showed on BOTH of my monitors. I will keep looking for the option to turn it off and on. 

View solution in original post

6 REPLIES 6

RockyG
Explorer
Explorer

It's disappeared for me too!!

While the option to turn it on did disappear, I was pleasantly surprised that when I opened Zoom, it automatically showed on BOTH of my monitors. I will keep looking for the option to turn it off and on. 

RockyG
Explorer
Explorer

Mine does show on two monitors, but when screensharing, I can't see what the participants in case there are questions

RockyG
Explorer
Explorer

OK I think I have sorted it, the controls have changed!!

fatman92
Newcomer
Newcomer

so where is the control moved to for dual monitors?

I have looked into meeting tab on zoom and it only shows a request to connect my calendar. Absolutely no button for dual monitors. So, I guess if you did not have dual monitors turned on when the update was done, the dual monitors option is not there. So, I too want to know where the control button for dual monitors. The question was not answered.