Zoom exe taking 60% CPU load

[sumersingh]

I have a dual display setup—one 4K monitor and another 1080x1920. When I turn on the camera, CPU usage goes above 60%, which also slows down screen sharing. When I turn off the camera, CPU usage returns to normal and screen sharing works fine. Is there any way to handle this?

[storyhub]

To actually answer this we need to know the hardware and OS being used. I have 2-27" 2K, 1-65" 4K, and 1-24" 1K running off an NVIDIA Quadro RTX-4000 GPU. Screen sharing plus webcam still does not use 15% CPU from my i7 core. On a Lenovo mini with an i7-6700T CPU which has 2 displays it uses 53% CPU with screen share and webcam and about 45% without the webcam. Both computers are connected via ethernet for internet access. So most likely you do not have the necessary processing power with that computer.

Try doing a similiar session on someone's desktop computer with higher processing power.

You could also try going to settings > meetings and webinars > advanced meetings and turn on "turn on efficiency mode.

If this works please click accept as a solution.

[sumersingh]

Thank you for the response.

I am using a Windows 10 LTSC 2019 IoT Enterprise device with an Intel Core i3-10110U CPU @ 2.10GHz and Intel UHD Graphics. The device is connected via Wi-Fi