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Desktop app unable to load calendar

username15
Newcomer
Newcomer

Since I updated Zoom from a much older version yesterday, my Zoom desktop app no longer displays upcoming events from my Google calendar. In fact, I only receive an "unable to load" message in the calendar tab. However, I still receive desktop notifications of upcoming meetings.

 

I cleared my cache, uninstalled/reinstalled zoom, and reconnected the Google calendar -- to no avail. Does anyone have a clue what's going on and how to fix this?

8 REPLIES 8

holdmusic34
Newcomer
Newcomer

I encountered the same issue that you are reporting with Google calendar. It was previously working, too.
I double check the calendar authorization settings etc.
I was able to resolve it by doing a restart after uninstallation of the Workplace client.
Then launch the Zoom Workplace installer and sign in.
It resolved after that. 
Hope this helps.

Thanks. I tried this, but unfortunately, it did not work...

Mary73
Explorer
Explorer

This comes down the the integration between Zoom and Google calendar. If you tried reconnecting and that did not work there are a few options. You could manually update the meetings in both places. To automate this you could set up a webhook to update events in both places. If you are not a developer there is a marketplace app, Salepager, that lets you schedule Zoom meetings that reflect in both Zoom and Google calendar.

The connection between Zoom and Google seems to be working just fine. As mentioned, I still receive Zoom desktop notifications about my upcoming meetings, and there's no disruption to scheduling with Zoom through Google or Calendly. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @username15

Did you see the previous response from @holdmusic34?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I do need further assistance. The Zoom desktop client only displays an "unable to load" message. In fact, it cannot load any apps, not just my calendar.

Hi, have you been able to fix your problem?

I have the same one and could not find solution so far. Also I see "Invalid DateTime:00" instead of the time of additional time sone I added in the calendar settings, and the calendar itself appears not as a week net but as a day list, when the settings is selected to show it as a week.

Nope. No solution. No apps can be displayed inside Zoom desktop, but notifications from apps work just fine. It’s really annoying…