cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Advise needed

mlanphier
Newcomer
Newcomer

I updated Zoom on my personal laptop a month ago and lost the microphone capability, and the app. I now use a USB attached microphone for my Zoom calls, and have to open a downloaded Zoom folder when I want to use it.

I updated Zoom a week ago, and when invited to a Zoom my camera was not working, in addition to having to use a USB microphone.

How can I get my microphone and camera features back?
Can I ever get the App back, so it's easily accessible?


0 REPLIES 0