Cannot turn on automatic captions

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Under Admin - Account Management - Account Settings - Meeting I only see an option to turn on "manual captions." How do I enable automatic captions for the tenant?

1 REPLY 1

@rttadmin That sounds strange. In Admin - Account Management - Account Settings - Meeting, the next option after "Manual captions" should be "Automated Captions"

Can you double check?

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