Cannot turn on automatic captions

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Under Admin - Account Management - Account Settings - Meeting I only see an option to turn on "manual captions." How do I enable automatic captions for the tenant?

1 REPLY 1

@rttadmin That sounds strange. In Admin - Account Management - Account Settings - Meeting, the next option after "Manual captions" should be "Automated Captions"

Can you double check?

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!