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Can't share sound while screen sharing

quadeer
New Member
New Member

I am not able to share sound while sharing screen on zoom anymore. I am a Mac user. I am used to share my screen to watch videos with my friends but one day it suddenly stopped to share my computer's sound. I have tried everything I could find out on the app. I have tried re-installing the zoom app and restarting my computer. I have selected all the different types of audio sharing options(Off, mono, stereo(high-fidelity)). When I select mono or stereo options even I can't hear sound of the video but when the "OFF" options is selected while screen sharing, I can hear the sound fine but other people in the meeting can only hear the dialogues of the video and not the background music, which is very strange to me(I was playing the video on VLC media player). I am not sure of the uniqueness of the problem so if anyone else have faced it and knows how to solve it please help. Thanks!

2 REPLIES 2

Kemp-525
New Member
New Member

I am having a similar issue. When you select share sound, does a prompt box come up asking you for a password?

No. It lets me select the share sound option, but doesn't share the sound.