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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Can't see participants in classic whiteboard.

Cherri
Newcomer
Newcomer

Everything is updated on my iPad. Until recently the classic whiteboard has defaulted to showing me to see my student's face while we colaborate on a classic whiteboard. Now, it just shows my face and I cannot find any way to regain access to my student's video, which is important for registering comprehension in my tutoring sessions. Help? 

2 REPLIES 2

Penguin2
Explorer
Explorer

I am having the very same problem and would love support on this.  It is essential for my business to be able to see my clients image for emotional responses.

ZoomBill
Newcomer
Newcomer

Ditto here — the silent removal of capabilities coupled with no responses from Zoom has already driven away many of my associates from relying on Zoom for their small businesses.

Allow us to see clients while working with whiteboards again!