Camera Issue

[CharleneSainz]

Hello,

I have a new computer, specifically the Acer Aspire 5. When I was on a video meeting everything was working fine and suddenly the zoom meeting will freeze then automatically refresh. When the refresh happens all I can see are black screens though I can still hear the audio. All other participants in the video are able to see me as the camera is still functioning, it is just on my end where everything is a black screen. The only way to get it back to normal is to refresh the meeting and after a few minutes the same issue would occur again.

Do you guys have any ideas what the problem may be?

Thanks! 

[dxqwnjk475]

I have one certified patron besides myself on our non-income writers workshops in the website. I actually have made a routine assembly that I use for each workshop I lead.