Bluetooth earplugs audio crop only on zoom

[fernandonjardim]

Hello there, 

I am using the soundcore p20i earplugs, and suddently my audio start to crop when using the earplugs on zoom.

It doesn't crop without the earplugs on zoom, or with the earplugs, but in other software such as google meet or skype, or even listening to music.

I am on windows 11 and last version of zoom (just updated it to check if problem would go away).

Before it used to work fine. I don't know what happened, I already researched a lot!