App is not letting me go onto dual screen mode

[omisa]

The App has refused to let me share my screen via the dual screen despite changing it goes back immediatly. system mewets all requirements

[junO- · Accepted solution]

Sounds like your dual screen sharing issue could be caused by a few different things.
Let’s walk through some steps you can try.

1. Check Your Display Settings

1. Make sure your computer detects both monitors in your display settings.
2. Set your screens to “Extend” rather than “Mirror” mode.
3. Double-check that resolution and scaling look correct for each monitor.

2. Adjust Zoom’s Settings

1. In Zoom, go to Settings > Share Screen and make sure the dual monitor option is turned on.
2. Fully close and restart Zoom, then try joining the meeting again.
3. If you haven’t yet, update Zoom to the latest version.

3. Verify System Requirements

1. Even if your system meets requirements, try running Zoom as an administrator.
2. Temporarily turn off any screen recording or display management tools that might interfere.
3. Update your graphics drivers to the latest version.

4. Try Troubleshooting Workarounds

1. Share a specific application window instead of the whole screen.
2. Test dual screen sharing in a practice meeting before your real call.
3. Clear Zoom’s cache and reset sharing preferences to default.

If you’ve tried all of the above and the problem still happens, it might need deeper system-level checks.

[MGSR]

Hi @omisa!

Did you see the previous response from @junO-?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @omisa!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!