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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Adding Team Members

AshleyTurner
Explorer
Explorer

Hi,  I have bought licenses and added team members as admins with their own email addresses, when they log in to Zoom using those email addresses they are not able to start meetings that are scheduled while being signed into my email in my Zoom Account.  Can someone help me? 

1 ACCEPTED SOLUTION

colegs
Community Champion | Employee
Community Champion | Employee

@AshleyTurner , Can you please clarify what you mean by "not able to start meetings that are scheduled while being signed into my email in my Zoom Account?"  If they are signed onto their own accounts, they would not start your meetings unless you made them alternative hosts.  Can you please describe the workflow you are trying to accomplish, and any messages you are receiving?

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1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

@AshleyTurner , Can you please clarify what you mean by "not able to start meetings that are scheduled while being signed into my email in my Zoom Account?"  If they are signed onto their own accounts, they would not start your meetings unless you made them alternative hosts.  Can you please describe the workflow you are trying to accomplish, and any messages you are receiving?