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40mins only even I paid for Zoom Pro

Lucha03
Newcomer
Newcomer

Hi, 

Do you know how can I contact someone from Zoom. I tried everything. I paid for Zoom Pro and I still have 40mins for a meeting. I need to work, that's why I pay! 

 

Thanks

1 REPLY 1

lancetlc
Zoom Employee
Zoom Employee

Hey @Lucha03,

 

Please make sure you assign the license to yourself: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064911 

If the issue persists, please contact support here.