cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

17 Hats Integration to Zoom- Not receiving request pre-approval

Mary1317
Newcomer
Newcomer

‎2024-07-01 11:25 AM

Hi, we are having some issues with the Zoom integration with 17 Hats. We got this message asking for pre-approval after logging into Zoom, and although we had already submitted the request, we had not received the email confirming its approval. Here's the warning message that we get after clicking log in to Zoom while doing integration.

 

"Unable to install this app because it needs pre-approval by your account admin. Please contact your account admin for more details. "

 

I need assistance on this matter. Thank you.

 

 

0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-07-01 06:55 PM

Welcome to the Zoom Community, @Mary1317.

 

This Zoom Support article on Approving Apps might be of some help:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062300


Are you on a Zoom account by yourself, or are you on an organizational account with others?  If you are on an organizational account, you may need to contact your internal Zoom admin for enabling permission and other guidance. 


Ray -- check out the GoodClix website.
0 Likes