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Zoom Communications Stripe Account Created

KP60
Newcomer
Newcomer

‎2023-05-31 08:17 AM

Has anyone had issues with Zoom creating a Stripe account that they were unaware of and unable to access funds in the stripe account that clients have paid for through separate invoicing that had nothing to do with ZOOM events.  Clients paid me, but funds were put in this account and I can't access.  Zoom has control and no one will respond to my emails except for automated ones that say they are turning this over to their billing department.  This is not a billing issue.  These are my funds I can't access to transfer to my bank!  Please help if anyone has suggestions.  I'm at a loss other than hiring a lawyer to look into this for me.

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2 REPLIES 2

aaa278
Newcomer
Newcomer

‎2023-09-25 11:30 AM

Were you able to resolve this?  It's happening to me now...

0 Likes

Jared_Arkaik
Newcomer
Newcomer

‎2023-11-29 03:26 PM

It's happening to me as well. Both support team seem to not understand whats happened.

0 Likes