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.ics file not saving in primary Outlook calendar

Okizoom
Explorer
Explorer

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.

1 REPLY 1

meriment
Contributor III
Contributor III

This comes down to the structure of the ics file. While you can't modify the default ics file you could sent your own ics file by creating a calendar event in Outlook and adding attendees so they receive an invite that saves in their primary Outlook calendar. If you want to automate this there is a Zoom app, Salepager, that lets you send Outlook calendar invites that are saved properly to your primary Outlook calendar.