cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom recording record only show up when my company email is on the contact record in Salesforce

sandreasrent
Newcomer
Newcomer

‎2023-04-20 07:25 AM

We are set up to have Zoom recordings automatically added to a contact in Salesforce. The problem is that the recording does not show up on the contact record if the email address is anything other than my company email address (e.g. *********** is who I had a meeting with but the recording does not appear, it only appears if I change the email on the contact record to ***********.

 

Does this have anything to do with the excluded email addresses? 

 

NOTE: We are not using the zoom integration app. This is set up through Zoom connector, so there is only a push from Zoom to Salesforce.

0 Likes
0 REPLIES 0