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Screensharing as Background Issues

allwalker
Newcomer
Newcomer

Has anyone come across this:

 

Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options.

 

- updated accounts

- all listed as alt host on events

- and one is even a licensed user in our hub

 

 

 

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @allwalker ,

I am not aware of this being limited to certain machines.

I would first check they can use standard video backgrounds because that is what the feature is based upon.
Make sure that is enabled and working

All the best


John.