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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Registrants for my webinar are not receiving their reminder emails when they should

TristenD
Newcomer
Newcomer

‎2025-02-06 07:03 AM

I have my reminders set at one day and one hour before the webinar. I have had several tell me that they did not receive their email, or the email came an hour later than it should, like something is wrong with the time zone. How do I fix this?

Topics:
3 REPLIES 3

Librarycat
Community Champion | Customer
Community Champion | Customer

‎2025-02-08 01:25 PM

Make sure you have the correct time zone set in your Zoom account settings.

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Librarycat
Community Champion | Customer
Community Champion | Customer

‎2025-02-08 01:26 PM

Time zone setting is under "Profile"

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TristenD
Newcomer
Newcomer

‎2025-02-21 06:40 AM

The time zone is set as it should be. What about the people that never get an email? What is the solution for that?

 

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