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Interpretation - I can hear the original sound in the background of the interpretation

Diéresis
Newcomer
Newcomer

Hello.

 

I am an interpreter who has worked on Zoom very frequently in the past four years. Recently, I have noticed that the original sound from the floor can be heard in the background when listening to my colleagues' relays.

Let's say the original sound is Japanese, and I am listening to my colleague's English. Although my colleague's voice is louder than the original sound, I can still hear it in the background, which is extremely distracting.

 

Other interpreters have told me that they have the same issue.  So, I can safely say that it isn't a problem with my headset (Plantronics Blackwire 8225). 

 

Is there an audio setting I can enable to prevent this situation? 

 

I really appreciate any help you can provide.

1 REPLY 1

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Diéresis - Per the support article, this is by design.  The thinking is that it is important to also hear the tone and cadence of the original speaker.