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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Registered people could not join zoom webinar

MauriceJenkens
Newcomer
Newcomer

‎2023-09-27 02:44 AM

Hi everyone!

 

Recently I had a zoom webinar and many registered people could not enter.

 

I got various "error messages" from different participants.

Some mentioned the host already and another meeting, others they needed a password or a key.

 

I had disables waiting room and I have checked all outgoing and invitation emails had the SAME zoom link.

 

One of my participants was early and satrted the meeting 5 minutes early. I hopped on that link, maybe that was wrong? On the other hand, I had others that had no problem joining.

 

Have you had this before?

 

What would be the best seetings for me to choose if I want to have as little obstacles as possible for my participants to join?

 

Thank you kindly

Maurice Jenkens

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NatalieBurrows
Newcomer
Newcomer

‎2023-11-28 02:21 AM

Hi, did you get a reply on this. I'm concerned this will happen to mine tomorrow as Zoom have lost 30 people from their attendee list compared to my Paypal account. Really terrible.

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