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Zoom AI Companion2024-05-17 01:42 PM
I uploaded a .csv document with approx. 270 email addresses for pre-registration, and it's showing I've registered 270 people when I click on the Registration Report. However, it's been over an hour and no one I've checked with has received their registration confirmation email. Then when I check the counter for confirmation emails sent, it's not showing that 270 emails were sent, only the few I tested out before I sent uploaded the .csv. How do I ensure folks receive their confirmation emails.
2024-05-28 06:21 PM
You could try resending the confirmation email. There is also a marketplace app, Salepager, for sending reminders for Zoom meetings with registration as well as calendar invites with each registrant's unique link.
2024-06-17 08:43 AM
I tried resending the confirmation email but that didn't work either. I don't think anyone is going to copy and paste hundreds of join links and individually send..
2024-06-17 12:43 AM
Same issue. None of my meeting registers are getting confirmation emails, despite the correct boxes being checked and the test working perfectly. 😣
2024-06-17 01:53 AM
Same today. Zoom didnt sent any of 70 confirmation emails for our webinar registers.... what is happening???
2024-06-17 03:34 AM
Having the same issue. Have some big webinars this week and concerned our clients arent getting their joining details!
2024-06-17 04:57 AM
BUONGIORNO CONFERMO - OGGI
NESSUNO DEI RELATORI/PANELISTI E NESSUNO DEI PARTECIPANTI, RICEVONO EMAIL
COME MAI?
2024-06-17 05:28 AM
same issue here.
please fix it
2024-06-17 06:08 AM
Excatly the same problem. No email "Zoom registration confirmation email" is sent...
Webinar is tomorrow !!!!
2024-06-17 07:05 AM
Today 2024-07-17 Zoom Webinar Panelist Invite Emails Not Sending. Webinar is in 4 hours !
2024-06-17 08:27 AM
The same here, 17/06/2024 since this morning. Please fix it!
2024-06-17 08:42 AM
Same here - please fix asap!! It appears many people are now impacted by this including our company with events occurring now or this week.
2024-06-17 11:55 PM
BUONGIORNO, IL PROBLEMA SEMBRA ESSERE STATO RISOLTO, ADESSO LE EMAIL ARRIVANO.
GRAZIE
SALUTI
2024-06-18 03:01 PM
Hello @UMBABUMBA
We're glad that yours is already working. May I know if you have made any changes that could have fixed the issue?
Thank you!
2024-06-18 10:58 AM
Hello there.
We're sorry for the inconvenience. There might have been a delay with sending the emails. If someone has not received their email, the host can easily access that email, either to copy the information and send it with another service or to resend that email from Zoom.
If the user is still having problems with receiving emails from Zoom, review our email troubleshooting guide.
You can read more in this article.