Host not receiving email confirmations when someone schedules
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2024-08-12 12:59 PM
Hello,
I am really confused about something. I don't get any confirmation emails when someone schedules a Zoom through the scheduler. I am guessing they get a link but I don't receive anything. I have looked at the settings and everything looks good. What am I missing? On the notifications area, the default options are greyed out and can't be edited. On some of the other settings I see options for sending to invitee and host. When I did a test at the beginning, I did receive an email. Any thoughts?
Stephen
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Scheduling
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2024-08-13 01:34 PM
I have had this same issue, off and on, going back months. For the last several days I have been trying to set up an account for a user in a client company and the log search of incoming email to the email server shows nothing from Zoom. All other incoming emails are logged, so I know that Zoom is simply not sending out the confirmation. I have no idea how to solve this problem.