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PPT Video playing feedback noise issues

apkirk
Newcomer
Newcomer

‎2022-12-20 03:16 PM

trouble sharing videos within PPT. I have to keep checking and unchecking "Optimize Video" and "Share Sound" in between them due to feedback noise when having a discussion about the video content in between them.  Is there a setting I need to check in order to not have to continue to do this each time I play a PPT video?

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-01-20 03:31 PM - edited ‎2023-01-20 03:33 PM

Hi @apkirk! Apologies for the delayed response. If you are using a Windows device, please run this file and restart your device: https://assets.zoom.us/docs/msi-templates/CleanZoom.zip. This will clear the bad Zoom data on your device and help Zoom run smoothly. After restarting your device, kindly reinstall Zoom through this link: https://zoom.us/download.

 

If you are using a Mac device, please follow these steps to uninstall/reinstall.

 

This usually does the trick! 

Let me know if it helps,

 

Carla 

Zoom Community Team


 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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