Save Zoom Doc from meeting hosted by another company

[mdwpsyd]

I have a Zoom account for my own business, so I know how to manage Zoom Docs—including saving and accessing them—if I set up the meeting.

During a meeting on another company's Zoom account, I created a new Zoom Doc - I was first asked if I wanted to sign in to my account - I replied "yes" and signed in to my company's Zoom account. I designated the Doc as "private" (I wonder if that was my mistake). I forgot to copy the Doc and save it on my computer. It seems that the Doc I created no longer exists. I thought it would be saved to my Zoom account (since I signed in, as described above), but the Doc is not in my account.

Thanks for any insights you can provide.

~ Mark

P.S. I read this Zoom article:  Managing Zoom Docs; I'm using Zoom desktop for Windows, Version: 6.5.3 (7509); Windows 11 Pro, Version 10.0.26100 Build 26100.

[Hananbukhari]

It sounds like the document may be tied to the host organization’s Zoom environment instead of your own, even though you signed in. When you create a Zoom Doc in another company’s meeting, the ownership and storage usually follow the meeting host’s account settings, not yours, and “private” can mean private within their workspace, not transferable to your account.

If the host doesn’t have Docs retention enabled or the meeting ended without saving, the file may not persist, which is likely why you don’t see it anywhere. You could check with the meeting host or admin to see if they can view or recover it on their side, but if nothing was configured to retain Docs, it’s possible it was deleted automatically at meeting end.

Unfortunately, Zoom doesn’t reliably move Docs to your personal account just because you sign in during another org’s meeting.