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Zoom AI Companion2024-09-12 11:52 AM
Has anyone had to train a remote employee who is part of the contact center? I am trying to train remotely but have run into an issue that while on a zoom training we cannot answer any calls together where they can also hear what is going on in the call. We get all our calls through the ZCC so it is not an option to do a call just through zoom phone. Any suggestions would be appreciated.