Salesforce intelligent call routing

[rfincke]

We're trying to use fields from Salesforce in our call flows to route calls directly to users or queues.  I cannot seem to find any documentation on how to do this in the call flows even after we have completed out Salesforce integration.  Any idea of where documents might be for this? 

[Budak3437]

Hello,

Could you review links? I complated sf integration with this links

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060431

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058994

https://help.salesforce.com/s/articleView?id=sf.video_zoom_setup.htm&type=5

B.R.