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Zoom AI Companion2023-11-08 05:55 AM
We're trying to use fields from Salesforce in our call flows to route calls directly to users or queues. I cannot seem to find any documentation on how to do this in the call flows even after we have completed out Salesforce integration. Any idea of where documents might be for this?
2024-01-31 04:53 AM
Hello,
Could you review links? I complated sf integration with this links
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060431
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058994
https://help.salesforce.com/s/articleView?id=sf.video_zoom_setup.htm&type=5
B.R.