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2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

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Is there any course available for Zoom Contact Center

Amit_Dhanda
Explorer
Explorer

any course available for Zoom Contact Center with certification 

4 REPLIES 4

JD
Zoom Employee
Zoom Employee

Hi Amit,  Courses are currently not available on the Customer Zoom Learning Center.  In the meantime, please reference the various support articles on support.zoom.us:  https://support.zoom.us/hc/en-us/search#q=contact%20center&t=All&sort=relevancy

Thanks for your quick response @JD but I am looking if there is any video course along with certification is available or is there is any plan in near future.

Josh_Stanley
Community Champion | Employee
Community Champion | Employee

Yes @Amit , there are partner certification trainings available today & there are plans to add customer facing training as well.  Stay tuned.

@Josh_Stanley  thanks for your reply, please help me with links for training and certification if you have the details.