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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

줌 비밀번호 재설정 이메일을 못받을경우

정원1
Newcomer
Newcomer

제목 그대로 줌 비밀번호 재설정 이메일을 받지못해서 계정사용을 못하고있습니다.

24시간이 지나도 오지않는데 이 경우 어떻게 해야할까요? 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hello, @정원1,

 

Most of us are volunteers here in the Zoom Community and don’t have access to account information or ability to make changes to accounts.   I'd suggest submitting a Support Ticket directly to Zoom Staff at this web address:
   https://support.zoom.us/hc/en-us/requests/new

Be sure to include the email address of your account.

 

Translations from Google Translate:

우리 대부분은 Zoom 커뮤니티의 자원 봉사자이며 계정 정보에 액세스하거나 계정을 변경할 수 있는 권한이 없습니다. 다음 웹 주소의 Zoom 직원에게 직접 지원 티켓을 제출하는 것이 좋습니다.
계정의 이메일 주소를 포함해야 합니다.
 
uli daebubun-eun Zoom keomyunitiui jawon bongsajaimyeo gyejeong jeongbo-e aegseseuhageona gyejeong-eul byeongyeonghal su issneun gwonhan-i eobs-seubnida. da-eum web jusoui Zoom jig-won-ege jigjeob jiwon tikes-eul jechulhaneun geos-i johseubnida.
gyejeong-ui imeil jusoleul pohamhaeya habnida.

Ray -- check out the GoodClix website or the Z-SPAN website.